Your satisfaction is really important to me. I hope that by understanding these policies your satisfaction will be enhanced.
Payment must be made within 3 days of placing order. When ordering multiple items, payment must be made within 3 days of placing your first order. When ordering multiple items, check out via PayPal only AFTER you have completed your final purchase. You can use your MasterCard or VISA on PayPal and do not have to join PayPal to pay through them. After you submit your order, click the "pay now" button. Scroll down and you will see the option to pay with credit or debit card without having to sign up for a Paypal account. They are a secure site and I won't even see your credit card information. I am required to add tax to all shipments within New York State.
I will ship your purchase within 3 business days of receiving your payment. I use recycled packaging materials whenever possible. Shipping is by US Postal Service First Class mail. Shipping charges include the actual fee to the post office, as well as costs of packing materials and my transportation to and from the post office. Contact me if you would like insurance or priority shipping, I'll send you a corrected bill via PayPal. Please understand that I am not liable for items lost or damaged in the mail unless you have purchased insurance.
REFUNDS and EXCHANGES
Unused, undamaged items from this store may be returned for full refund (less shipping fees) for any reason within 45 calendar days of placing order. Custom orders are not usually returnable, please check with me before ordering.
ADDITIONAL POLICIES and FAQs
My home and workshop are open to animals, smokers and pollens from fresh air. My apologies to those with sensitivities.